After you have successfully activated the Assa Abloy marketplace item and you have registered your keycard programmer machines you will be able to start writing key cards directly from your SabeeApp account.
To make the card programming process easier we have made possible to program key cards for reservations in arriving within 24 hours. Also please remember that programming a key card is only possible if the assigned room for the reservation has a connected Assa Abloy lock under the configuration page of the marketplace item.
Programming key cards - individual reservations
In case of individual reservations if you open the detailed reservation page you will see that the list of tools on the right has been extended with one extra menu. This is the Lock menu where you can manage all the smart lock related features regarding the reservation.
By clicking on it a side menu opens up for you, where you will see that from here you can write key cards for your guests. Simply click the Write New Keycard button (1.)
After that you will find yourself in the card programming interface. Here you can define several things:
1. Guest: Please select the guest first
2. Start time: From this time the card can be used to open the door on the arrival date.
3. Exipry time: Until this time the card can be used to open the door on the departure date. After this the access expires and the keycard will no longer open the door.
4. Other access: If you have common rooms equipped with AssaAbloy locks (meeting rooms, conference rooms, gym) then you can give access to the guest to these common rooms.
5. Encoders: If you have registered multiple encoders under the AssaAbloy marketplace configuration page, then you can select from these in this dropdown. If it is not available then we will use the default one.
It is important that the Start date is always going to be the Arrival date and Expiry date is the departure date. There is no possibility to change these currently.
Place the card to the programmer and then click on the OK button. Wait unitl the confirmation message. After the card is ready, please remove it from the programmer.
In case there is a previous and/or next reservation for the reservation where you would like to add the key card, the key card programming interface will show them for you with their status and also the existing accesses.
If you have to change the access levels provided previously you can anytime go to the reservation page, click on the lock tool and the Write new keycard option and reprogram the card (offline system). Or in case of need it is also possible to erase the data from the cards by clicking on the Delete button. For offline systems the card has to be present to complete this, while in case of online systems, it is not necessary.
In case of online system, you will find an extra modify button. With this it is possible to change the card validity times without having the card.
Programming key cards - join or override
In case there is an access (mobile key or key card) which is overlapping to the current card you are trying to issue, the system will ask you to decide wheather you would like to join to or override the previous access(es).
Please select an option (join or override) and then click retry.
In case the access which is overlapping with the current card was issued via SabeeApp, we will mention the reservation code. In case the access cannot be found in our system, then we will mention Visionline.
Programming key cards - group reservations
In case of group reservations you can proceed to write key cards from the same way as in case of the individual reservation page.
Please navigate to the Group reservation page's tools section and then click on the Lock tool.
After that, the tool will open up where you can find the same Write new key card button.
Also, all the previously issued cards will appear in the tool. It does not matter if you issued them from individual or group reservations.
After you click on the Write new key card button, you will be able select first the room for which you would like to issue the new access.
After that, you can issue the key cards as we mentioned above with the individual reservations
Collecting key cards from SabeeApp
At the date of the departure, not necessary but it is possible to select the guests one by one and mark in the system that they gave back their keycards.
In case of the group reservations you are able to mark multiple group members and change their keycard status to collected.
Other important information
You will always be able to monitor the active number of key cards from here. Just go to the On board reservations section where there will be a separate widget for it.
Furthermore next to the Print symbol you can find a Card symbol called "Magic button". After placing a keycard in the card programmer you just have to click on this button it will show every information needed, Guest name, Expiry time...etc, so you will know to which guest it belongs to and you can return it to him/her.
When you issue a check out for a guest there will be a pop up window appearing. After you finished with the invocing/payment of the reservation this new window will ask if the keycard has been collected. So you can control the departure better and also use them for the upcoming reservations.