Aim of the report:
This report serves as a helping tool for the restaurant / bar / F&B staff to easily manage meal plans of the guests.
Content:
The report’s data is based on the reservation details, not taking into consideration payments or invoices belonging to a certain reservation.
Reservation statuses taken into consideration in the report: Confirmed, Option
Room type statuses taken into consideration in the report: Room, Conference room, Garage, Technical
Filtering options:
Datepicker: you will be able to filter for predefined time intervals, or you can also select a custom date range.
Please note that the longest selectable interval is 30 days!
Status: here you will find 4 options to choose from: Arrival, Checked in, Onboard and Checked out. By default, the report displays all the reservations for the given period.
In case you don't have the Smart Solutions module enabled in your account, the checked in and onboard statuses indicate the same, these are the green coloured reservations in the calendar.
In case you have the Smart Solutions module enabled in your account and the online checkin is possible for the guests, the checked in status in the filter will list those reservations that are online checked in.
You will find 3 widgets in the report that give you a quick overview about the number of the guests (adults, children, infants) in the set period.
Important information about the table in the report:
Room name: indicates the room name also displayed in the calendar view
Guests ( Ad,Chi,Inf ): indicates the number of guests of a certain reservation, divided by guest age categories
Guest name: indicates the guest names displayed on the guest card. In case there are multiple guests within one reservation, all guest names will be listed here. In case the guest name is not specified on the reservation, this column will display " accompanied guest ".
Breakfast, Lunch, Dinner: these 3 columns will display the actual meal assigned to the reservation. The number displayed next to the meal name indicates the quantity of the meal. Empty field means, that the given service (Breakfast, Lunch or Dinner) is not added to that specific reservation.
It is important to keep in mind that the meal options are appearing in the relevant columns only if they are assigned to the correct service category.The following 3 default service categories ( find them in Settings / Services / Service categories menu ) and those services that are assigned to these categories will be listed in the report : Breakfast, Lunch, Dinner.
This means, if you have created a new service category ( Settings / Services / Service categories menu ) called “ Meal “ and assigned a “ Continental breakfast “ to this category, it will not appear in the F&B planning at all, since the service is not assigned to the system default Breakfast category.
Also important to keep in mind, that the report takes into consideration both the " included " and " not included " types of meal servcies as well.
Status: the current status of the listed reservations. It can be Arrival, Checked in, Onboard or Checked out. It is important to note, that the resevation statuses listed in the report do not reflect the reservation statuses of the days the report was generated for, but the statuses at the time of the generation.
There is a summary line for each day showing the following information:
-Total number of guests with meals assigned to their reservations on the given date, divided by age categories (Adult, Children) as well.
-Total number of guests with Breakfast assigned to their reservations on the given date, divided by age categories (Adult, Children) as well.
-Total number of guests with Lunch assigned to their reservations on the given date, divided by age categories (Adult, Children) as well.
-Total number of guests with Dinner assigned to their reservations on the given date, divided by age categories (Adult, Children) as well.
Please note that all the columns can be turned on / off, depending on your preference.
The report can be printed out as well, if you prefer to handle it over to the relevant staff on paper basis.