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      Guest Report

      Report Objective

      This report serves as a key tool for daily staff meetings or standups, providing all necessary details about in-house guests and upcoming arrivals.

      Data Source & Scope

      • The report is based on reservation details and does not include payments or invoices.
      • Included reservation statuses: Confirmed, Canceled, Option, No-show.
      • Included room types: Room, Conference Room, Garage, Technical Room.

      By default, all reservation and room statuses are selected. To refine the results, adjust the filters accordingly.

      Filtering Options

      1. Arrival Status & Date Picker

      • First, select the guest arrival status you want to list.
      • Then, define the time frame using the date picker.

      Arrival Status Filter Options (default: all active):

      ✅ In-House / Onboard – Guests already checked in (green in the calendar).

      ✅ Arrival – Guests scheduled to check in (blue in the calendar).

      ✅ Checked Out – Guests who have departed on the selected date (orange in the calendar).

      Date Picker Options:

      • Predefined date ranges available.
      • Custom date range selection (max 31 days).
      • Default setting: Next 7 days from today.

      2. Search Field

      You can search by:

      • Group ID
      • Reservation Code
      • Guest Name
      • Email Address
      • Other personal guest details

      3. Additional Filters

      • Online Check-in completed -  (only visible if the Smart Solutions module is active) – Lists reservations where guests have completed online check-in.
      • Partner – Filter reservations by assigned partner (default: all partners selected).
      • Rate Plan – Filter reservations by rate plan, categorized into:
        • Rate Plans managed by SabeeApp
        • Rate Plans not managed by SabeeApp
        • Deleted Rate Plans(Default: all categories selected.)
      • Travelling for – Filter by Business or Leisure travellers.

      Important Table Information

      • The table contains guest data only, meaning:
        • If the booker is not an arriving guest, their information will not be displayed.
        • If a reservation includes two guests, and one is the booker:
          • The Guest Type column will show:
            • "Booker" for the booker
            • "Guest" for the other person
        • If a reservation includes two guests and one booker (who is not arriving):
          • Both guests will be listed as "Guest"
          • The booker’s details will not be displayed.
      • "Originally Booked Room Type" will only display information for bookings made via connected sales channels (OTAs). Otherwise, it remains empty.
      • Sorting is available for every column.
      • Columns can be reordered using the drag-and-drop method.
      • Custom fields appear as individual columns and can be hidden via the settings button in the top right corner.

      Report Export & Print Options

      • The report can be printed and exported to an Excel file.
      • When exporting, please note:
        • "Reservation Comment" and "Guest Comment" fields are limited to 1,000 characters.

      Report Overview

      The report includes three widgets for a quick summary of guest numbers:

      👤 Adults

      👶 Children

      🍼 Infants

      If no results match the selected filters, the table remains visible but displays:

      🛑 "No data available in the table."