To be able to use the application, your staff members have to have a housekeeper account with login in SabeeApp.
Also, you have to activate the SabeeApp's Mobile solutions module in the Settings / Subscription menu.
The owner of the SabeeApp account and operators can also login to the Housekeeping application and they have permission to see all the rooms, regardless the assignment. These users can see not only the actual date but the future ones as well. To learn about this, read the How to add a new user article.
For the user with housekeeper status, you have to assign rooms first and only then they will be able to see the rooms in the application.
Add new user to the application
After you created accounts for the housekeepers, they can use the email address and password they use with SabeeApp to log in into the application which they can download from the links found at the bottom of this article. Please keep in mind, that after 24 hours, the application logs you out for security reasons, therefore you have to log back in to be able to use it again.
Different sections on the dashboard
After login housekeepers will see the dashboard of the app. On this page they will have the possibility to do the following things:
- Opens up the user menu. Log out our switch to other property.
- Select the date which you would like to see on the dashboard.
- See the room's name or number which you have given in My rooms menu during your system setup. The housekeeper will only see the rooms assigned to them. A Housekeeping supervisor will see all of the rooms.
- See the departing booker's name, how long they will stay at your property counted by nights (N), and how many adults/children/infants will depart from the given room. If the estimated arrival / departure times are registered then these will be registered on the right side.
- See the same information like at departing guests but for arriving ones.
Information on the room view page
On this page the housekeepers will be able to find the following information:
- Departing guest's information.
- Arriving guest's information.
- Write a comment. It will show up in the PMS for the front desk staff and other colleagues.
- Take photos about the room. It will be visible from the PMS / Housekeeping menu.
- Minibar refill: If you notice that the departing guests consumed some things from the minibar, then you can register it to their bill. It will show up in the detailed reservation page's services and folios section so the front desk staff will be able to issue an invoice about it. The service is scheduled for the date when it was created.
- The comments which have been added in the Housekeeping menu.
- The most important thing in the app, which comes in the form of a slider to change the status of that given room. This is how you can change the housekepping status:
In case you would like to mark a room as clean and there is a housekeeping task list configured, then besides using the slider you will have to mark all of the items as completed. Then the system will mark the room as clean for you.
In case of Housekeepers, the following stages will appear in order:
Red - The room needs to be cleaned.
Yellow - The room's cleaning is in progress.
Green - The room has been cleaned.
In case of Housekeeper supervisors, the following extra stages will appear:
Blue - The room has been inspected by a supervisor.
Purple - This means that the room is still dirty, needs further attention.
The Housekeeper supervisor can use the slider to decide if everything is OK with the room. Sliding to the left they can mark the room as still dirty (purple), while sliding to the right as inspected (blue).
The application is available both for iOS and Android smartphones:
