In the Other Policies menu you can define several details about your property such as: Description of the property, General policy, Check in - Check out policy, Pet Policy or Group Policy.
These policies will appear in your Internet Booking Engine and confirmation template. In case you are using our GuestAdvisor apllication, the policies will be reflected there too, during the online check-in.
It is important to have Children policy set in order to avoid wrong pricing for little ones. Children policy will also have influence when reservations are arriving from certain OTAs. E.g. if you will receive the reservation from Booking.com for 2 adults and 1 child (4-16 yrs), then system will be able to display correct information and apply correct charges for children. If you will have set children policy in B.com, but not in Sabee, then our system will not know how to differentiate children by age and what charges apply.
If you don't accept children then set the Accept children button to inactive (grey) position and you can skip further settings.
If you accept children, you have to define the Children price calculation model. This can be Relative to the room, Relative to occupancy or Percentage based. Let's check the difference between them on some examples!
I. Relative to room: Let's consider that you have a room type where the maximum occupancy is four. The one person rate is 50 €, the two person rate is also 50 €, the third person rate is 60 € and the fourth person is 70 €. In this case if an adult arrives with a child then they will pay 50 € but if it's two adults and one child the price will be 60 €.
II. Relative to occupancy: If the price for one person is 100 € and for two people is 110 €, then the third person (if it's a child) will be calculated based on the extra price that you set in the Extra child price section.
III. Percentage based: In this case the system calculates the "bed price" by dividing the occupancy price by the number of people, then takes e.g. 10% of that amount and that would be the child price.
If the price for one person is 50 €, for two is 100 € and for three is 150 € then the third person (if it's a child) will be 5 €. With this setting you can let your clients know that you are accepting children but the prices will be calculated the same way as if they were adults. Important to mention, that this calculation method only works well, If your added price is different for each person (such as 1 person-50 eur, 2 - 100, 3-150).
In case you accept infants also then set the Accept infants to active (green) position. In this case a new setting appeared where you can define until what age you consider someone an infant. You can add this information to the Infants stay for free from age 0 - to. After this, you have two options: children over the given age are considered adults or the infants or Children that has to pay from: X years to Y. The extra price can be added in the Extra child price part.
You can also write your children policies in the text field.
Children Policy - Per Room Type
When the Accept Children toggle is enabled in the Other Policies settings, the default maximum number of children per room is calculated as maximum room occupancy - 1.
For example, in a Family room with a maximum occupancy of 4, this could allow a mix of adults and children, with up to 3 children permitted. If a guest tries to book for more children than allowed (maximum occupancy - 1), they will see an error message: "Child number cannot exceed %maxoccupancyminus1%."
You can set different children policies for each room type in the Room Type Settings by specifying individual rules.
For Booking.com, you can also customize the maximum number of children allowed per room type.
To configure these settings:
- Go to Settings > Room Type.
- Click Edit for the desired room type.
- Disable the toggle for Use default Children Policy settings.
- Scroll to the Maximum Number of Children field under Room Type Details for Booking.com and specify the desired limit.
- Click Next and Finish.
Important Notes:
- These settings apply only to Booking.com and do not affect other channels.
- If no specific value is set, the default will be SabeeApp’s setting (either 0: if children are not accepted or maximum occupancy - 1: if children are accepted)
In the Property photos section you can upload any number of photos of your property. These will automatically appear on the right section of your IBE. It will always display only one picture that the system randomly picks each time.
The picture that you set as default will be the one on the confirmation letter as well.