Partners

Partners

Firstly, in this menu, you have to add all your Partners to which you wish to connect later via the Channel Manager.

Secondly, you can add any kind of Partners from where you are receiving clients, like tourist agencies, companies, regular groups, etc.

Adding a new partner

To add a new partner, click on the Add new button.

There are a couple of fields that are mandatory: Partner type, Company name, Company Tax ID and Commission.

When adding a new partner or modifying an existing one, it is mandatory for providers to select the partner type. This field is only for descriptive purposes, so selecting one option or the other will not limit any functionality. The options in the dropdown currently cannot be modified. The field will not be locked after saving, meaning it can always be modified later if needed.

Fill in their partner name and the percentage of the commissions that you are paying for this partner, e.g. Partner name: Booking.com, commission: 15%.

If your commissions differ based on the room types, click first on the "Per Room" section and add the commissions there. This is an important information to be updated, because once you are requesting a channel connection, you will have to map it with the partner from the list. So if you are willing to connect to Booking.com via channel manager, first update partner in the Partner list and map it when you will fill in the connection request. It is important to mention that this number will not be synchronised with the channels. If it changes in the future, you will have to come to this section and change it again manually. Partner mapping will help you to get accurate reports regarding the commissions and it will also help you to figure out which partner brings the biggest amount of guests to your place.
Please note: entering partner commissions will not have any influence on the prices. It is used only for reporting purposes.

Channel configuration page

When connecting to a new channel, it is required to select a partner mapping. Only partners who are not in use anywhere else can be selected. If there is no partner created yet, there’s a quick “Add new” option with only the necessary field.

Marketplace Booking Engines

When you connect to an external IBE from the Marketplace, you have to choose (”map”) a partner. You can only select partners that are not in use anywhere else. If there is no partner created yet, there’s a quick “Add new” option with only the necessary field.

Default partner - Own Sales - IBE

A system default partner will be added to the partners list with the type Own Sales - IBE and the name SabeeApp Booking Engine and with 0% commission.
This partner is not editable (as is the case with other system default items).
The partner will be automatically added to all the SabeeApp IBE reservations and providers will not be able to change it later on a reservation’s page.

Reservation - Activity log

Partner will be shown on the reservation page in the activity log if the reservation came from a channel, an external IBE or from SabeeApp IBE.

Group reservations

The individual reservations in a group can have the same or different partners. Initially, the Partner section on the group reservation page will only be filled if all individual reservations have the same partner.
Please note that if a partner is chosen on the group reservation page, it changes the partners on all the individual reservation pages. The exception is the reservations coming from the IBE, because the system sets the default partner in those cases and it cannot be changed.