Shared Inventory in Housekeeping (HK) Planning and HK Application
Handling Arriving/Departing Reservations
If there is an arriving or departing reservation in a virtual unit (with its physical units blocked), the reservation is displayed in the relevant HK section (both planning menu and app) along with its component physical rooms.
Automation of HK Statuses:
When the HK status of the virtual unit is modified, the HK status of all its component physical rooms is automatically updated.
Note: This is a one-way automation. Changes to the physical room's HK status do not affect the virtual unit.
Indicators for HK Staff:
In the HK planning list, physical component rooms are marked with a light blue tag: “Booked as virtual room”.
In the HK app, a link icon is used to denote this setup.
Possible scenarios include:
Arrivals in physical component rooms and departure in the virtual unit.
Departures in physical component rooms and arrival in the virtual unit.
Both departure and arrival in the virtual unit.
Reservations in Physical Component Rooms
If there is a reservation in any of the physical component rooms of a virtual unit, the physical room is listed in both the HK planning list and the HK app, just like any other physical room.
Empty Virtual Units and Physical Rooms
If both the virtual unit and its physical component rooms are empty, or if there are no arrival, departure, or onboard reservations, the virtual unit is not listed in the HK planning list or HK app.
Comment Handling
If there is a departing guest in a physical room and an arriving guest in the virtual unit (or vice versa), only the arrival comment is displayed.
Upgrade Note: This behavior will be improved in Version 2.
