Shared Inventory & Reports

Virtual Room Types and the "Remove from Occupancy" Toggle

Virtual room types automatically have the "Remove from Occupancy" toggle activated and locked by default. While this typically excludes a unit's data entirely from statistics, for shared inventory, the toggle only affects occupancy-related metrics.

Key Behavior:

Reservations in virtual room types will appear in reports, but the virtual unit's data will be excluded from occupancy metrics in these reports:
- Performance Reports (occupancy %)
- Forecast Reports (occupancy %)

Example Scenario:

A reservation is allocated to a virtual unit for July 5–9, 2025.
Guest Report, Georeport, and Bookings by Channel Reports:
- The reservation will appear in these reports, even with the "Remove from Occupancy" toggle activated.

Daily Performance Report:
- In the example, the property has 18 units altogether, out of these 18, the virtual unit has 4 connecting physical rooms, that are populated with the connecting blocks due to the reservation allocated to the virtual room. The occupancy displayed in the Daily performance report is 30.77 % , that is calculated the following way: 4 / 13 x 100 = 30.77 % If we would take in consideration the virtual units as well, the occupancy would be calculated the following way: 4 / 18 x 100.
This is what we mean by excluding the virtual units from the reports only in terms of occupancy metric.

Important Notes:

When filtering the Performance Report for only virtual room types, the occupancy will always show 0%, and the available room nights will display incorrectly.