Total / Paid / Balance columns in List view and Group list

This help article helps you understand what calculation method is used in the Total / Paid / Balance columns in the PMS / List view and PMS / Group list

In case of an individual reservation:

Total: originally booked price = booked price section ( accommodation fee + city tax ) + services section ( included types of services are not taken in consideration )

Paid: sum of the individual payments belonging to the certain reservation. An unpaid invoice is not relevant.
( exchange rate gain / loss payments are not taken in consideration, all other types of payments are )

Balance: Amount due in the Folio

Individual reservation that is part of a group reservation:

Total: same as mentioned above, should always show the booked price + services amount. In case of a group member, Folio item routing is possible, but keep in mind that even if there are routed Folio items on the reservation, the Total price will not be affected in the List view, it will still display the original price of the booking.

Paid: same as before, sum of the individual payments ( exchange rate gain / loss payments are not taken in consideration, all other types of payments are ) Payment routing is also possible, but even though an individual payment is routed to the group Folio, the Paid column in the list view will still calculate this individual payment.

Balance: same as before, Amount due in the Folio

Group reservation - group list

Total: group booked price + services ( included type of services are not taken in consideration )

Paid: sum of group payments ( the routed, individual payments and the group exchange rate gain / loss payments are not taken in consideration here )

Balance: Amount due in group Folio