The VIZA system is a database created by the Hungarian National Tourism Agency. The two main goals of this system are crime prevention and the digitalization of the tourism industry. From 2021.09.01. all Hungary based accommodation providers are obliged by law to scan the ID documents of their guests and forward the data through their PMS to the VIZA system.
What are the prerequisites to transfer data to the VIZA system?
You will have to fulfil the following requirements in order to successfully transfer guest data from your SabeeApp account to the VIZA system:
1. Please make sure that your SabeeApp account has an active connection with your NTAK account(s) in the Settings / NTAK Settings menu. VIZA is using the id of the accommodation provided during the NTAK connection process to identify the sender of the guest data. If you are using our Multi-NTAK module, please make sure to double-check if your rooms are paired correctly to the different NTAK accounts. You can read more about the NTAK connection process here.
2. Due to the VIZA system only accepts information through the PMS system which has been introduced via a scanning process, you will have to activate at least one ID scanner solution. This can be SabeeApps own native Smart Solutions module with two apps that provide built in ID scanner. This can be turned on under the Settings / Subscription menu.
Or you can also complete the connection in the Settings / Marketplace menu with one of our ID scanner partners. Currently, this can be GoodID ID scanning mobile app or ARH's ComboScan or Smart Scan id scanning devices.
3. In the Settings / Subscription menu activate the VIZA connection module by turning the slider next to it to an active position. After the subscription fee for the module is successfully paid, the connection is already active.
There is no further connection process you need to complete as SabeeApp is automatically using your NTAK settings to complete the connection.
Data transfer to the VIZA system
After completing all the requirements now you can start the data transfer. Based on the selected ID scanning solution, the process can start differently.
If you have selected to use SabeeApp's Smart solutions, please find more information here.
If you have selected to use GoodID, please find more information here.
If you have selected any of the ARH scanning devices please check the following help article.
It is important that you have to send the following data about each guest to the VIZA system. To make it easier and more transparent, we have marked these with blue dots:
- Firstname and Lastname
- Maiden name
- Mother's name
- Birthdate and place
- Nationality
- Gender
- Type and number of the document
If your guest is coming from a Country that is not a member of the European Union, there will be an extra section where you can provide data about the guest's visa or residence permit. Due to the VIZA system requirements, we will show you the VIZA details section for every guest coming from a third world country (we call them this way if they are not part of the European Union) as VIZA can request the details of the visa, however it is not mandatory for travelling in case of some countries.
After providing the necessary data through the ID scanner to your SabeeApp account, you have already used it for a guest card and you have checked if all the information is correct then please make sure to click on the Save and prepare for VIZA button to close the process.
It is important to know that the "Save and prepare for VIZA" button will have an active status ( clickable ) only in case you have activated the VIZA module in the Settings / Subscription menu. If the VIZA module is inactive, the button will also remain inactive ( not clickable) but if you move the cursor over it then we will show you the same reason.
If you do not have any ID scanning solution active in the Marketplace menu, then you will only see the regular Save button. Using this button the information WILL NOT BE forwarded to VIZA.
In case you have already provided that for all your guests, please do not forget to set the arrival status of the reservation to Checked-in or in case you are using our GuestAdvisor module then the Onboard status.
Afterwards, there is nothing more you have to do, the information about your guests will be automatically sent by SabeeApp to the VIZA system.