Introduction

Bonomi is an AI-first guest messaging tool that allows you to provide friendly and highly personalised communication for your guests. It lets you connect with guests on all popular messaging platforms such as Messenger, WhatsApp, Viber, Google Business Chat, WeChat, LINE or Telegram in 15 different languages. You can answer frequently asked questions, promote online check-in option and automate messaging directly on the hotel's website, while your hotel is saved as a contact in the guest's messaging app.

With personalised offers you can drive guests to complete their unfinished booking leading to more direct bookings and higher revenue. Bonomi also helps you create more efficient marketing campaigns and improve your hotel's online reputation by proactively asking your guests to leave an online review.

Supported features

Automatically send pre-stay and post-stay messages via the selected messaging app with Bonomi. The unified inbox shows you the guest's phone number, booking ID, room number, check-in and check-out.

Connection steps

1. Log into your SabeeApp account
2. Navigate over to Marketplace menu
3. Initiate connection with Bonomi
4. Select room types and services to snychronise