Legal

Privacy Policy

SabeeApp’s commitment to protecting your personal data.

Applies toSubscribers, hotel staff, administrators and guests using the Site and the software.
Owned bythePass Kft — SabeeApp is the brand name of its software.

Privacy Policy applied by SabeeApp

SabeeApp or Sabee is the brand name of the software owned by thePass Kft. SabeeApp is a Cloud based Hotel Management System proposed to be an SAAS / custom service covering most needs of accommodation industry.

By accepting the Privacy Policy in registration, or by visiting and using the Site, you expressly consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy.

Who this policy refers to

  • Subscribers — our customers.
  • Guests — our Subscriber’s customers.
  • Hotel staff — persons to whom Subscribers give “hotel staff” access on the Site.
  • Administrator — persons who have full access and control to the Subscriber’s data.

Hotel Staff, Administrator and Guests are collectively described in this Privacy Policy as ‘Users’ of our Site.

Personal Data collected for the following purposes and using the following services

GOOGLE ANALYTICS

Cookie and Usage Data

CONTACT FORM

Email, First Name and Last Name

DIRECT REGISTRATION

City, Company name, Country, Email, First Name, Last Name and Phone number

How we use your information

We use personal information in the file we maintain about you, and other information we obtain from your current and past activities on the Site, to provide to you the services offered by the Site; resolve service and billing disputes; troubleshoot problems; bill any amounts due from you; measure consumer interest in our products and services; inform you about online and offline offers, products, services, events and updates; deliver information to you that, in some cases, is relevant to your interests, such as product news; customize your experience; and detect and protect us against error, fraud and other criminal activity.

You own your own data

SabeeApp will only store information that is entered by the Hotel Staff of a Subscriber. The data entered by the Hotel Staff remains the property of the Subscriber.

Sabee will not use or make available for use any of this information to any third party private persons or Organisation.

Sabee will give you access to your data at any time. Subscribers can export their data at any time in a common file format determined by SabeeApp. The Subscriber’s data may be permanently deleted by SabeeApp 90 days after the Subscriber stops paying to use SabeeApp, or at the Administrator’s request.

You control who has access to your data

The data entered by the Hotel Staff of a Subscriber is stored securely in a database and is only accessible to the approved Hotel Staff of the Subscriber.

The Administrator of the Subscriber will have full control over who is invited to be a Hotel Staff. It is the Hotel Staff’s responsibility to keep their passwords safe. The Administrator of a Subscriber has the right and full control over the data and features which Hotel Staff has permission to access, stored in the SabeeApp account.

Sabee, Sabee’s staff and Sabee’s partners do not have access to the Hotel Staff’s passwords and are therefore unable to access the Subscriber’s account or data without receiving an invitation from the Administrator.

Sabee monitors and collects system usage information

SabeeApp has access to and may use aggregate and non-identifying information for the purpose of billing and monitoring server and software performance, as well as other internal purposes. SabeeApp staff can access non-identifying and aggregated usage information in order to better understand how our customers are using Sabee and to improve our services.

Sabee will never access any identifying data entered and stored in the Sabee system, and will never access system usage history for a specific identifiable Hotel Staff, Administrator or Guest, except where granted permission to assist in a system issue or error. All aggregated usage information is stored in a secure HMS data warehouse facility.

Your data is sent securely across the internet

Sabee servers have Thawte issued security certificates, so all data transferred between the Hotel Staff, Administrator or Guest using SabeeApp’s Internet Booking Engine and the Sabee servers is encrypted with the latest encryption technology. It is the User’s responsibility to use a browser which supports the SSL encryption security used in connection with the SabeeApp servers.

Please read our Terms of Use

All use of software available on this website is subject to SabeeApp’s terms and conditions of use. Please read our Terms of Service carefully.

GDPR and Regulations

SabeeApp is taking data protection very seriously.

In order to comply with the GDPR regulations, we had reviewed all our internal processes, improved security to protect all data stored in SabeeApp, we have implemented new penetration tests across the system and we have updated the data protection specifications within our contracts. Additionally, SabeeApp introduces our new Customer Portal, so we can help you to give access to your guests to fully control their data.

We recommend all properties to assign a dedicated Data Protection Officer who can train the staff about legal changes and data privacy, also inform users of their rights. We also highly recommend being in knowledge of your country’s Data Privacy Office. Please be aware that from the time you identified a data leakage you will have 72 hours to reply.

If you have more questions you can contact our DPO (Data Protection Officer).

Contact our DPO

Still have questions?

Questions about your data?

Visit our knowledge base, or contact your Account Manager inside SabeeApp via your support drawer.